Legal Wise Claim

As I have been a loyal member of Legal Wise for over 5 years, I thought I was legally protected. Legally, you do not give comments, but I have a case with them from December 1, 2017, at the Queenstown branch, so far my case is not up to date. Naledi Tshotsho was the person in my case. I sent him several emails, no response. What is the use of. No feedback on my cases !! I`m so frustrating with the legal department. I currently have 2 cases with legal aspects and I have trouble with the comments and service of both cases. Thulani vama deals with a case I have regarding the plumbing certificate that was issued when I bought my property in May this year. He had to send a letter of formal notice to the.

Desired result: R250,000 compensation from Legalwise and refund of my premiums for the last three years because I wanted to cancel my policy, but I am concerned that Legalwise will say that my policy has been cancelled and I am not entitled to assistance. Lack of feedback and poor customer service In April 2018, I visited Legalwise`s Florida office to discuss a legal issue with Belinda Mohale. I was told that action would be taken and that my problem would be dealt with accordingly. Since then, she has gone on vacation without a proper transfer. After numerous calls to legal counsel, where none of them returned, I was informed on Friday, September 7, 2018 that my file was with another consultant. They couldn`t give me a solution, it was more about putting the bugg back. Legally, professional advisors should have been trained to deal with their Bonjour clients. I am so disappointed in LegalWise that I will never sign up for LegalWise membership again in my life after paying premiums, but when I had a legal case for LegalWise to help me, they left me, never bothering to help, until I was supposed to be the one calling their offices. To remind them, and even after I called their offices, no one ever contacted me to interview me and see how I could be supported. In the end, I resolved my differences with Eskom when I saw that no help had come from LegalWise. So I cancelled my membership and also canceled the September 2021 monthly debit order because LegalWise had shown me that I was only their member when it came to transferring the rewards to my bank account, but with no intention of fulfilling their promise and duty.

So they broke the contract first and also made me feel cheated on my bonuses. I am requesting a refund of all my premiums paid to LegalWise because I have not paid for any services and it is impossible for a sane person not to pay for the services provided. I will wait for my refunds, otherwise I will raise this issue at the highest level and ask for a court ruling. Sincerely, Alfred Bekumusi Brewin [protected]. I have run legally in East London several times, but the problem does not stop. If they don`t stop, why doesn`t Legalwise sue this union called Popcru or work with the COSATU unions? I also want all my money deducted after their membership is cancelled. I hope that writing to you is the best option because I am thinking of canceling legally, but it depends on it. To Kali Thembelani [protected] Hello, my name is Bongani Mbambo, I have a complaint about the branch of M.

Nkosi Sabelo Kempton Park, he has been handling my case since last year, but now I haven`t received good service from him since last December, he told me he would get a court order for the police, to free my car, and then he told me someone else would take care of my case, but I didn`t get him, I have called the branch countless times, I am always told that he is busy, sends emails after emails that he will not answer, now I do not know what will happen to my case or who is now handling my case. Please support me legally I am a paying customer who deserves to be treated fairly as you receive your premium every month. Protect your family`s legal rights and get a lawyer by your side if you need one to: Legally, he doesn`t want to help me in my case, as the case has been legally handed over to Kramer Weihmann since last year. The Kramer Weihmann, when I investigated, said that the claim had not yet been legally paid so that the lawyer could take the case to court. I therefore humbly ask you to speak by my membership number i. My wife took early retirement from her company, Old Mutual, in September 2016. We then referred the matter to Legalwise for assistance. They gave us a lawyer we were not happy with, and then they referred us to the lawyer who is currently handling the case. It`s been 6 years now and the lawyer is still waiting for Old Mutual`s documents. We strongly believe that Legalwise should be held liable as we have a political agreement with Legalwise.

I am a platinum member and I feel offended that our problem is taking so long to solve. I have complained before, but all I have received are empty promises. I believe Legalwise reimburses lawyers at a lower rate, which means that legal matters are not a priority. I called Legalwise on February 14 for legal advice. I was told that legal counsel would contact me within 48 hours. To date, I have not heard of Legalwise. I even called Legalwuse and asked to speak to the person who should have called, and was told he was busy on the phone, that he would answer me. To date, I have not heard of Legalwise. Today is the 26th. In February, I reported the case on February 14. What kind of service is this, all they care about is withdrawing your money every month, but doing nothing for you if you need their services. It`s a robbery in broad daylight, I really feel betrayed by Legalwise! The legal department cannot do legal work, such as sending letters of complaint, calling claimants, etc.

All they do is refer you to the ombudsman in the case in question or send you documents that you have to fill out yourself to the NCC. You don`t take care of anything yourself and you have to do all the work. I could have done it myself from the beginning if I had thought something would come out of it. Legal Wise takes your money every month just to tell you that you need to do what you knew very well all along. All of this makes money. No lawyers to help and do nothing. LegalWise provides paralegal services in our offices, by phone or email, and will cover the legal costs of a lawyer who represents you and your family, including your spouse or civil partner and children in legal proceedings. I need to file a complaint against Legalwise.

I took politics out in October 2020. A year later I had a problem that I needed help with, after going back and forth for 4 months and I had to follow up all the time because they never come back to you, they finally said they couldn`t help me because my problem is in front of my cover! It’s a blatant lie! The contract we signed in this issue was signed in 2018, but the problems only arose in October 2021. So we joined legally in October 2020 and just needed help to solve an issue that occurred in October 2021. It`s NOT older than the cover! They just look for excuses not to help their customers who pay each month for a service they will never be able to use. I will file a complaint on each platform and with one I can, because I will not accept this service! Membership number: 1301286 Complaint number: PLC793614 Reference number: wf_[protected] It was on 08.06.2018 that you sent me a rejection letter for my case. I objected on 18.06.2018, which, according to the letter you sent me, you should reassess and give me feedback no later than 30.06.2018. However, it`s not late September 2018, but I`ve never received any feedback from you – nothing. My case was: I bought the car from Levi Auto in Pretoria on 30.06.2017. The dealer did not report any problems with the car, but only explained that they had done a road test – which I accepted. However, the car caused me problems within a week of its purchase and the dealer did not want to take responsibility for it.

They even sent me from pillar to pillar to Marais Parson Attorneys who requested a copy of the contract with a full report from the RMI dealer, which cost me R2200 – that I provided all of that. You and Marais Parson kept saying you were waiting for the court date, and it took over 6 months. REJECTION: After so many months of waiting for the hearing date, you conveniently rejected my application with a twist immediately after I complained that I had not received any comments from you, saying: 1) I don`t have a case (although you said the merchant admitted he had wronged me, by not revealing that the car was involved in an accident) 2) The dealer repaired the car, but there continued to be problems – which is a bloody lie because the dealer wanted to take some responsibility and I took the car myself for repair – so I contacted you for help.